Business Process Automation Services

We identify the manual work inside your business that should not exist, then we automate it. Less time on repetitive tasks. Fewer errors. Lower operating costs.

OUR CLIENTS

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How it works

How Our Business Process Automation Services Work

Assess

We map the manual workflows your team runs every day and identify exactly where time and money are being lost. Stakeholder interviews, process walkthroughs, and documentation review across every function in scope.

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Design

We design the automation solution that fits your environment. Whether that is Power Automate, n8n, Zapier, Python, or a combination, we select the right tool for the job and build a solution your team can actually maintain.

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Automate

We build, test, and deploy the automation. Invoice processing, report generation, data extracts, approval workflows, quoting -- whatever manual work is costing you the most goes first. You keep full ownership of everything we build.

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Your Team Is Spending Time on Work That Should Not Exist


Most businesses have significant manual work built into their daily 

operations. Reports someone runs every Monday morning. Invoices reviewed line by line for duplicates. Quotes built from scratch every time. Data extracted from one system and reformatted in another by hand.


Business process automation services eliminate that work. Not by adding more software, but by mapping the process first, identifying exactly where automation will have the highest impact, and then building the solution that fits your environment.


Brewster has automated processes that have saved hundreds of thousands of dollars, and thousands of work hours annually. We work in Power Automate, n8n, Zapier, Python, and BI platforms depending on what your environment requires. We are tool agnostic. You own everything we build.

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Case Studies

Process Optimization for Rental Cars
By Ranae Peterson September 3, 2025
This case study covers process improvement consulting for a rental car company.
Process Optimization for Healthcare
By Ranae Peterson September 3, 2025
This case study covers process optimization and improvement for a healthcare company
Process Improvement Optimization
By Ranae Peterson September 3, 2025
This case study covers a process improvement project to optimize the billing process for an MSP
process improvement consulting client logo
quote on process documentation

"We thoroughly enjoyed working with Brewster Consulting Group. They did an excellent job of documenting our current processes and highlighting opportunities for improvement. We now have matured processes with tangible targets and action items to further optimize our workflows and business as a whole."

Director of Operational Analytics

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quote on process documentation

"It is rare that you call a random consulting company off the internet and get what you think you're going to get, but kudos to [Brewster Consulting]. You have exceeded our expectations."



Director of Operations

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quote on process documentation

"I've dealt with hundreds of vendors before. There's only three that I would give a positive recommendation for. Brewster is one of those three."

Director of Health Information Technology

Frequently Asked Questions About Business Process Automation Services

Common questions about business process automation services from Brewster Consulting Group.

  • What do business process automation services actually include?

    Business process automation services cover the full lifecycle from assessment to deployment. We identify which manual workflows in your operation are the best candidates for automation, design the solution, build it inside your existing environment, and hand it off fully documented. Common automation projects include invoice processing, report generation, data extracts, approval workflows, and quoting. We work in Power Automate, n8n, Zapier, Python, and BI platforms depending on what fits your systems.

  • How do you decide which processes to automate first?

    We start by mapping your current workflows and identifying where time and money are being lost. Not every manual process is worth automating. We prioritize based on volume, error rate, time cost, and implementation complexity. The processes with the highest time savings and lowest automation risk go first. This means you see real results quickly without taking on unnecessary technical debt.

  • What is the difference between business process automation and robotic process automation?

    Robotic process automation, or RPA, uses software bots to mimic human actions inside existing interfaces. Business process automation is broader. It includes workflow automation, system integrations, automated reporting, and data pipeline automation. RPA is one tool inside a larger automation toolbox. We assess what your process actually needs and build the right solution, not the most technically complex one.

  • What results can we expect from business process automation services?

    Results depend on the processes being automated but are typically measured in hours saved, error rates reduced, and costs recovered. We have recovered thousands of dollars and work hours annually through automation workflows. Every engagement starts with a baseline assessment so results are measurable against where you started.

  • How long does a business process automation project take?

    Smaller automation projects targeting one or two workflows can be delivered in 2 to 4 weeks. Broader engagements covering multiple departments or complex integrations typically run 6 to 10 weeks. We scope timeline and deliverables before any work begins so you know exactly what to expect.

  • Do we need to have our processes documented before starting?

    No. Most companies we work with do not have their processes fully documented before an automation engagement. Process mapping is part of what we do. We document the current state, identify the inefficiencies, and then design the automation around how the work should flow, not just how it flows today.

  • What do we actually receive at the end of the engagement?

    You receive fully built and tested automation workflows deployed inside your environment, complete technical documentation, and handoff training so your team can maintain what we built. For reporting and data extract automation, you receive the underlying scripts, pipelines, and scheduled jobs. Everything is yours with no ongoing dependency on Brewster unless you want continued support.

  • What tools and platforms do you use for automation?

    We are tool agnostic. Our team works across Power Automate, n8n, Zapier, Python, and BI platforms for automated reporting and data extracts. We build inside your existing environment and select the tool that fits your systems and your team's ability to maintain it. You retain full ownership of everything we build.

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Ready to Eliminate the Manual Work Slowing Your Team Down?

Book a Meeting