Case Study - Enterprise IT Consolidation for a Growing Healthcare Organization

Ranae Peterson • September 3, 2025

Introduction: Unifying IT After Rapid Expansion

Following a series of strategic acquisitions, a large healthcare organization found itself managing 11 separate entities, each operating with its own legacy systems, IT standards, and operational workflows. While this growth offered exciting potential, it also introduced a series of daunting challenges: fragmented technologies, inconsistent IT practices, communication breakdowns, operational inefficiencies, and growing resistance to change from internal teams.

With a fractured IT landscape and concerns about the impact of system unification on daily operations, the organization needed a comprehensive and minimally disruptive strategy to consolidate its environment. Brewster Consulting Group was brought in to lead the effort, ensuring the entire migration was approached strategically, transparently, and with long-term scalability in mind.

The Solution: Strategic Project Management Meets Technical Execution

Brewster Consulting Group delivered a structured, phased approach to IT consolidation, leveraging proven project management methodologies to guide the initiative from planning through execution.

- Project Management Framework

We created a tailored migration framework that defined schedules, roles, responsibilities, risk mitigation plans, and governance standards to ensure the project stayed on time, on budget, and fully aligned with business goals.

- Stakeholder Communication Strategy

To address organizational complexity and change resistance, we established clear communication channels, setting expectations, building trust, and aligning diverse business units and leadership teams throughout the project lifecycle.

-Technology Audit & Inventory

Our team conducted comprehensive audits of systems, software, and devices across all 11 entities, providing a clean, accurate picture of IT assets and enabling optimized license reallocation and cost savings.

- Process Automation

We deployed automation tools to streamline previously manual migration tasks, including device enrollment, desktop agent installations, SharePoint data migrations, and email configuration and forwarding. This saved time, reduced errors, and accelerated transition timelines.

- Change Management Support

To ensure a smooth transition, Brewster delivered targeted end-user training, FAQs, and easily accessible documentation, mitigating confusion and driving user adoption across all departments.


Results: Seamless Migration with Long-Term Impact

Over the course of just seven months, Brewster successfully managed the migration of approximately 1,300 employees from 11 organizations into a single, unified technology environment. The engagement delivered measurable results:

-97% Migration Success Rate

-Significant Reduction in Business Disruption

-Improved End-User Satisfaction and Adoption

-A Fully Unified, Scalable IT Environment

-Long-Term IT Efficiency and Process Sustainability

This initiative not only eliminated fragmentation, but it also empowered the organization to move forward with a stable, scalable IT foundation and a renewed confidence in managing enterprise-wide change.


Conclusion: A Future-Ready IT Environment

By partnering with Brewster Consulting Group, this healthcare organization overcame technical fragmentation and operational uncertainty, emerging with a cohesive, high-performing IT environment that now supports over a thousand users with consistency and clarity. The success of this engagement proves that with the right strategy, structure, and support, even the most complex integrations can be achieved with minimal disruption and maximum long-term value.

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At Brewster Consulting Group, we recognize that managing data can be a daunting task for small and mid-sized enterprises. Allow us to assist you in harnessing the potential of operational intelligence! Reach out to one of our specialists today to refine your data strategy, optimize your processes, and establish solid governance. Ready to cultivate data analysis and propel scalable growth? Your journey begins right here!

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By Ranae Peterson October 9, 2025
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