In the summer of 2023, an Arizona-based logistics and trucking company partnered with Brewster Consulting Group to address a pressing challenge: how to manage and scale data operations after years of rapid acquisition-fueled growth.
As the company expanded by absorbing smaller firms, it inherited a patchwork of data systems, reporting structures, and inconsistent data governance practices. Leadership quickly realized that their current approach, which was fragmented and heavily manual, was unsustainable. They needed a centralized, scalable data strategy to bring clarity, efficiency, and insight across all departments.
The company turned to Brewster Consulting Group with a set of ambitious goals: to assess their current data landscape, uncover automation opportunities, streamline reporting processes, and design a future-ready architecture that would grow with the business. Our team’s mission was to deliver a comprehensive roadmap that aligned technology with business objectives—one that would not only eliminate data silos but also empower decision-makers with timely, accurate insights.
The Process: From Discovery to Strategy
We began by engaging stakeholders from every corner of the organization—including operations, sales, finance, and IT. Through structured interviews with leaders and analysts, we mapped out the existing data systems, reporting tools, KPIs, and workflows. This discovery phase uncovered key challenges: overlapping systems from acquired companies, inconsistent definitions of business metrics, and a heavy reliance on manual reporting processes that slowed decision-making.
Armed with this knowledge, we documented pain points, gathered functional requirements, and collaborated with business units to envision a more unified, automated, and scalable data environment.
Key Deliverables & Outcomes
-Automation Blueprint:
We identified 15 core processes that could be automated and developed plans to eliminate time-consuming manual work. These efforts saved dozens of hours per week across departments.
-Integrated Data Architecture:
We designed a robust data architecture to unify 23 separate systems inherited through acquisitions. A centralized data lake now feeds a consolidated data warehouse through a custom ETL pipeline, ensuring consistency and clarity across business units.
-Master Data Model: To eliminate data silos and enable growth, we developed a scalable master data model that supports future acquisitions and creates a single source of truth for reporting and analytics.
-Streamlined Enterprise Report: Post-implementation, the client transitioned from fragmented, delayed reports to real-time, enterprise-wide analytics that enable faster, more confident business decisions.
The Impact
Prior to this engagement, leaders across the organization struggled with unreliable reporting and a lack of visibility into key metrics. By the end of the project, the client had a scalable data infrastructure that supported current operations and future growth. With automation in place, governance processes established, and systems integrated, the company can now onboard new acquisitions without disrupting reporting continuity or decision-making clarity.
Conclusion
This project illustrates the transformative power of a tailored data strategy, especially for companies scaling through acquisitions. Brewster Consulting Group delivered more than just a technical solution; we provided a strategic foundation for continued growth, operational efficiency, and data-driven success.